Thank you for purchasing our product(s) (or subscribing to our services) at Imaginegreater242.com.
Refund Policy - Digital Products, Courses and Conferences:
If you are not satisfied with your purchase, you can submit a request to receive store credit. If a request is received on or before the 3rd day of purchase you will receive a full refund. If a request is received on or before the 14th day after purchase, you will receive store credit for 100% of the purchase price that can be used toward any digital product located within our store. If the request is received after the 14th day of purchase, you will receive 25% of the purchase price as store credit. If the request is received after the 30th day of purchase, no credit will be issued. Unfortunately, due to immediate access to digital products upon purchase and the necessity to protect intellectual property in such cases, refunds will not be provided. All requests must be submitted by email to firstname.lastname@example.org
Multiple payments for the same course: In case you made an extra payment (same course bought multiple times) for the same course, a refund will be issued upon request. There will be a 3.0% transaction cost charged by the credit card processor per transaction. Requests must be received by email at email@example.com
Refund Policy - Physical Products:
Refunds: You have 30 days after receiving your item to request a return. If the request is received after the 30th day, no credit will be issued. We do not accept returns or issue refunds on certain types of items (See Exceptions - non-returnable, non-refundable items below).
Returns: To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return contact us at firstname.lastname@example.org. If your return is accepted we will send funds back to your credit card minus 3% credit/debit card fee. Please remember it can take 7-14 business days for your bank or credit card company to post the refund to your account.
Exceptions - non-returnable, non-refundable items: Certain types of items cannot be returned, like custom products (such as special orders or personalized items), sale items and gift cards. Returns will not be accepted, and no refunds will be provided.